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Email (UH Account)

Important information from the University and your instructors may be sent to your UH Email Account (your UH username@hawaii.edu); therefore, you must check your UH email on a regular basis. Email sent to your UH Email Account is considered an official channel of communication by the University.

Learn how to get a UH username (UH System) if you do not already have one. For general information about your UH Email Account, visit Information Technology Services.

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Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:

  1. The right to inspect and review the student's education records within 45 days of the day the University receives a request for access.

    Students should submit to the registrar, dean, head of the academic department, or other appropriate official written requests that identify the record(s) they wish to inspect. The University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.

  2. The right to request the amendment of the student's education records which the student believes are inaccurate or misleading.

    Students may ask the University to amend a record that they believe is inaccurate or misleading. They should write the university official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading.

    If the University decides not to amend the record as requested by the student, the University will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

  3. The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent.

    One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

    A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.

  4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with the requirements of FERPA.

    FERPA is administered by:
    Family Policy Compliance Office
    U.S. Department of Education
    400 Maryland Avenue, SW
    Washington, DC 20202-8520

  5. Directory Information
    Students are advised that the following personally-identifiable information is considered by the University to be Directory Information and, in response to public inquiry, may be disclosed without prior consent of the student unless the student otherwise so informs the University not to disclose such information:

    • Name of student
    • Local address and ZIP code
    • Local telephone number
    • Email address
    • Major field of study
    • Educational level (i.e., freshman, sophomore, etc.)
    • Dates of attendance
    • Enrollment status (full-time or part-time)
    • Degrees and awards received
    • Most recent educational institution attended
    • Fact of participation in officially recognized activities and sports
    • Weight and height of members of athletic teams

    A student has the right to request that all of the above items not be designated Directory Information with respect to that student. Should a student wish to exercise this right, he or she must in person and in writing, not earlier than the first day of instruction nor later than 14 calendar days from the first day of instruction for the academic term or semester or the fourth day of a summer session, inform each Campus Registrar each campus he or she is attending which of the above items are not to be disclosed without the prior consent of that student. At UH Mānoa, report to the Office of Admissions, Queen Liliʻuokalani Center for Student Services Room 001, to make this request.

    Note: Submission of this FERPA nondisclosure of directory information request does not automatically remove students from the UH Directory of email addresses, which is accessible only to those with valid UH email accounts.

    To remove yourself from the UH Online Directory:

    • Login to MyUH opens in windows
    • Select the My Profile tab
    • Look for UH Online Directory, Options for Students, select Opt-out

Students are advised that institutional policy and procedures required under FERPA have been published as Administrative Procedure A7.022 Procedures Relating to Protection of the Educational Rights and Privacy of Students. Copies of Administrative Procedure A7.022 may be obtained from the Office of the Vice Chancellor for Students. Visit Student Affairs for more information.

Parents and/or spouses are advised that information contained in educational records, except as may be determined to be Directory Information, will not be disclosed without the prior written consent of the student.

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Student Conduct Code & Academic Grievance Procedures

To review the Student Conduct Code and Academic Grievance Procedures online, visit Student Affairs.

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UH Mānoa Equal Opportunity/Affirmative Action Policy Statement

To review the UH Mānoa Equal Opportunity/Affirmative Action Policy online, visit http://manoa.hawaii.edu/records/equal_opportunity.html.

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UH Mānoa Graduation and Persistence Rates

To review the latest UH Mānoa Graduation and Persistence rates online, please refer to the UH Mānoa Catalog or UH Mānoa Registration Guide. You may also visit the Institutional Research and Analysis Office website.

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