University of Hawaiʻi at Mānoa Student Housing Services

Latest News and Updates:

Our cable provider has notified us that DirectTV is experiencing technical issues that have caused the temporary interruption of several national HD channels. Their engineering team is hard at work to restore the channels as quickly as possible.

We will let you know as soon as the HD channels resume normal broadcast.

  • Network connectivity and Phone outage (February 12, 2015)

Since early this morning, the UH Manoa campus has been experiencing network problems affecting wired Internet connectivity, wireless connectivity, and phone service. Campus IT has been working on the problem and their latest updates can be found at:

http://www.hawaii.edu/its/status/

As 8:30AM, most of the housing network has been brought online, including both wired and wireless connectivity, but our phones are still not working. We do not have an ETA for when the phones will be back online. Note that other parts of campus may still be down, so you may not be able to connect to websites or applications hosted elsewhere on campus.

  • Phishing Alert: "Very Urgent" and "AOL - Violated Terms and Conditions" (February 2, 2015)

Phishing emails were sent out to @hawaii.edu addresses using the uhmsh@hawaii.edu email address as the "from address".  It appears the message is targeting @hawaii.edu accounts to gather UH Login and password information. 
 
The subjects for these emails have been:
  • AOL - Violated Terms and Conditions
  • Very Urgent
We have reported this to ITS and taken steps to secure the uhmsh@hawaii.edu account.
 
If you clicked on the link and provided your UH Username and UH Password, we recommend that you change your password by going to https://www.hawaii.edu/account.
 
Student housing will never ask you to provide your UH password via a Google Form or other online form. Password authentication used by Student Housing is handled by UH's weblogin service (see http://www.hawaii.edu/askus/758, the weblogin page will begin with authn.hawaii.edu) 
 
For more information about Phishing at UH, go to: http://www.hawaii.edu/askus/966
 
To subscribe to the phishing-alert email list, go to: http://www.hawaii.edu/its/notices/index.php
 
For information about UH's Free antivirus software, go to: http://www.hawaii.edu/askus/1254
 

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